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Care Instructions

Q: How Do I wash My items?

All of our accessories should be spot cleaned

Apparel : We suggest washing your apparel gently in phosphate free detergent for longest lasting quality. Tumble or Hang dry for longest wear.

Shipping Details

Q: How long does Processing take?

 Processing times are due to change depending on volume of sales.

Since our products are made to order, our processing time is currently 1-2 weeks.

If you need your order rushed or shipped by a specific date, please send us an email prior to placing your order, and we'll be happy to accommodate :)

Q: When will I receive my order?

Once your items have been shipped it will take 3-5 business days to get to you.  

Q: How will I know when my item has shipped?

You will receive an email with tracking numbers once your order has shipped. 

Q: What is your store's return policy?   At this time we are only accepting size exchanges on unworn product with tags still attached. We do not offer refunds. If you receive your product Flawed or damaged,  please send us an email at Crafted.olivia@gmail.com and we'll be more than happy to resolve the issue!